From the moment you confirm to us your selling order, it normally takes 2-3 days until the money is available in the investment currency. If you prefer having it in another currency, then the currency switch of cash could also take 2 days before you can transfer the money.
As we only have limited access to your account, this means that we can trade but we can’t transfer money to a different account. As soon as the trades are done, and the money is available to transfer, we will inform you. You can then login into your account and do the transfer.
In case of a total liquidation of your account, the process might take a bit longer. The reason is that each bank has different internal rules that apply to account’s liquidation. For example, your bank might perform some compliance checks and ask you additional questions.
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